MANAGED IT SUPPORT
An entire IT team at your side. Comprehensive, customizable, and scalable Managed Services consulting and solutions for small to medium sized organizations.
Premier Networx is the premier IT Services Provider in the Greater Augusta area. Benefit from an entire IT team of local, hands-on technicians bringing the right services, products, and solutions for your company’s needs. We are your complete outsourced IT department.
We will help manage your company’s network, users, servers, and devices that are essential to all of your operations. Our goal is to always provide proactive management of your computer network. We work diligently to stop problems before they happen and to build solutions that will last for the long-term.
With Premier Networx, you will receive high level care and attention and the most comprehensive technical support with the following Managed IT Services:
- 24/7 System Monitoring
- On-site and Remote Service
- Unmatched Customer Service
- A Team of Local Experts at Your Side
- No Iron-clad Contracts
We’ll get started by making sure the right hardware and software is installed in order for your business to run smoothly. Premier Networx is your one-stop-shop for your workstation installation, maintenance and repair. Our technicians will help you purchase the hardware that makes sense for your business, configure, and install all the necessary software. We also set up your customized workstation on the network and install any software, printers, and peripherals you need. We provide service to your office whether you prefer Microsoft or Apple products in your workspace. We are certified members of the Apple Consultants Network, and we can provide Macs, iPads, and iPhones for your team. Once your network, servers, and workstations are set up, we will continue to monitor and maintain it.
Securing your business data is our priority. Our cybersecurity experts will evaluate, assess, and implement a complete security plan for your network while keeping your unique needs and budget in mind.
Cybersecurity is a top priority for any business and Premier Networx’s managed antivirus protection provides you with peace of mind from the threats of today and tomorrow. We’ll install a managed antivirus product that will protect your network from all threats, determine which files and attachments are harmful, prevent malware from infiltrating your network, provide real-time analysis and forensic investigation, and automatically shield all of your computers in your network in the case that a computer is infected. Our antivirus software includes 24/7 support from our team of technicians that are on call and constantly monitoring your network for threats.
In the last 8 months, our spam filter has processed almost 4.5 million emails. Only 40% of those messages were classified as “clean”.
Spam accounts for 48% of all email traffic.
One bad click on a bad link in an email could bring down your network.
How do these unwanted emails affect your business?
- Ransomware attacks
- Computer Viruses + Malware
- Phishing attacks
- Data theft
- Financial loss
- Sensitive material could be leaked
- Email impersonation, which could damage your business reputation
- reduced productivity
- unwanted emails make it easier to miss important emails
- impact your network’s performance by increasing mail-server traffic
Spam filters offer an additional layer of protection to your users and your network. We offer a simple, complete, and effective email security solution.
Dark Web Monitoring
Are your company’s credentials for sale on the Dark Web?
Digital credentials, such as usernames and passwords, connect you and your employees to critical business applications, as well as online services. Unfortunately, criminals know this – and that’s why digital credentials are among the most valuable assets found on the Dark Web.
81% of hacking-related breaches leverage either stolen and/or weak passwords
60% of SMBs will go out of business within 6 months of a cyber incident
43% of Cyber Attacks are on SMBs
How does this happen?
When your employees use their work email on third party websites it makes your business vulnerable to a breach. With our Dark Web Monitoring, we can detect if your company is at risk due to exposed credentials on those websites.
We go into the Dark Web to keep you out of it.
Prevent: Attacks on networks may be inevitable, but proactive monitoring of stolen and compromised data allows you to respond to a threat immediately to prevent a major breach.
Report: With 80,000+ compromised emails daily, the platform provides extensive reporting capabilities to track and triage incidents.
Monitor 24/7/365: Hidden chat rooms, private websites, peer-to-peer networks, social media platforms, black market sites, 640,000+ botnets
Predict: Dark Web ID allows us to see industry patterns long before they become trends, and offers the intelligence to keep you and your employees more protected.
Approximately 1 Million Cyberattacks are attempted per day. Experience peace of mind with IT Security solutions for a secure, compliant, and optimized IT infrastructure.
HIPAA Compliance Assessment
With sensitive data, medical records, and patient privacy on the line, you can be confident that Premier Networx’ HIPAA HITECH Compliance Assessment Service will help your medical or dental office meet the IT conditions set under the HIPAA Security Law. We start with an on-site survey and data gathering of your current compliant status and end with a detailed report and plan of action to obtain the HIPAA compliance. In addition, we offer the needed documentation to support your office’s activities. With many medical offices moving to cloud storage for their information, we will guarantee whichever cloud storage service you prefer is HIPAA compliant. We are your 24/7 IT managers who will be there to offer the proper solutions to make sure all your infrastructure and systems are compliant and up-to-date with the law. Keep your patients’ information protected and leave the IT work to us.
Backup & Disaster Recovery
Prevent the unexpected from crashing your company. Plan for unexpected issues and safeguard your business with Backup and Disaster Recovery.
Studies show that 58 percent of small businesses are not prepared for data loss, and 60 percent of small businesses who do experience data loss close within six months.
Data loss is not only caused by natural disasters but can also be lost, corrupted, compromised, or stolen through hardware failure, human error, hacking, and malware.
At Premier Networx, our highly-skilled technicians can help your business set up an enterprise-grade backup solution for local and offsite backups with unlimited archiving.
While ensuring that your data is consistently backed up is crucial, having a disaster recovery solution takes things a step further to minimize downtime and ensure that data recovery happens in a timely manner.
Every business is different, so our technicians will ensure that your backup and disaster recovery solution is tailored for the type of information your business is storing. We’ll help you identify your most critical IT assets and your downtime tolerance, so we can create a solution that works best for your business. Once we install your backup and disaster recovery system, we monitor it constantly to ensure that your data is backed up, confirmed, and secure.
All Premier Networx backup and disaster recovery solutions feature:
- On-Site backup device for fast data recovery
- Off-Site replication for redundancy
- Full data encryption to ensure that your information is secure
- Backup frequency as often as every 15 minutes
- Archiving allows you to recover data from older backups at any time
Your business continuity depends completely on your IT infrastructure being available 24/7. Having a backup and disaster recovery solution will give you peace of mind and confidence in knowing that you can resume business quickly without losing time, data, or revenue.
Maximize your investment and ensure the integrity of your network with an IT infrastructure foundation that is built by our accredited, industry-leading expert team.
The foundation of your IT infrastructure is dependent upon stable, high-speed data cabling. Maximize your investment and ensure the integrity of your network with Premier Networx. Our accredited, industry-leading expert team has the highest level of understanding and skills in structured voice, security, and data cabling to deliver a tailored plan for your Infrastructure cabling including design, installation, and maintenance. With over 40 years of communications installation experience, we will deliver your structured cabling system on time, on budget, and to the highest standards. We guarantee speed, value, and quality from start to finish to ensure your business is running at maximum efficiency with no interruptions or down time. Cables will be clearly labeled, and patch panels and workstations jacks will have durable, printed labels so they can be easily identified. As your business grows and changes, so will your IT needs, and Premier Networx will be there to adjust cabling needs as necessary.
Wireless Site Survey
A wireless site survey, or radio frequency (RF) site survey, is the first step in the deployment of a wireless network and the most important step to ensure desired operation. A site survey is a task-by-task process by which the surveyor studies the facility to discover coverage areas, check for interferences and determine the appropriate placement of wireless devices. Premier Networx offers wireless site surveys to help provide uninterrupted wireless access throughout an entire building, facility or campus. This preliminary survey ensures the best placement for the highest performance and most efficient use of wireless access points. We can ensure a proper site survey from our experienced technicians that will provide you with information on coverage, sources of interference, where equipment should be placed, power considerations and wiring requirements. You will not be left in the dark about any of the details because it will help serve as a guide for the proper installation of the wireless communication infrastructure. Many people don’t realize how important site surveys can be for their business. Something as small as the microwave running in your office’s kitchen can interfere with your internet connection and cause trouble for your employees. Let us get it right the first time.
Eliminate inefficient and disjointed communications with a telephone system that will work with the rest of your IT infrastructure to ensure everything is connected.
We offer telephone systems that work with the rest of your IT infrastructure, so everything’s connected. We make sure your phone system will function properly no matter the location with multi-site support. Your phones will function as part of the same system whether you are in a different office, city, or state. This will ensure that your phones can be answered, attended to, and transfered no matter where you or your employees are located. We can also set up voicemail to email functions so that you’ll have the peace of mind that messages will be in two locations. Phone systems can be equipped with custom greetings, routing, call recording, and conferencing. Your business can function smoothly with the proper communications network from Premier Networx.
Microsoft & Apple Support
Premier Networx is one of the only local IT companies that supports both Microsoft and Apple Operating Systems.
Premier Networx is one of the only local IT companies that supports both Microsoft and Apple operating systems. Our technicians are certified professionals that have met the strict requirements for inclusion in the Apple Consultants Network. They work closely with the Augusta Apple Store to understand Apple technology inside out to better serve our clients. All IT companies don’t qualify to be a part of the Apple Consultants Network, so you can rest assured you are getting the best quality work with Premier Networx. We can perform repairs and service on your products that are under warranty and keep your business running smoothly. If your business is using Microsoft, we can provide all the software you need to be installed on your hardware. We do whatever it is you need to make your business more efficient. Whether a client is just starting a business or making the transition from Microsoft to Apple, our team is ready to meet your needs.
Premier Networx offers Closed-Circuit TV installation as security surveillance for your peace of mind.
Video surveillance is extremely important for your business. Premier Networx offers closed-circuit TV (CCTV) installation as security surveillance for your peace of mind. Our CCTV application allows you to view your cameras from a desktop computer or any mobile device. Your videos can be used in events such as investigations or for a proof of compliance/audit purposes. Video surveillance has evolved so much over the years, and it can become a valued asset for your business. Keep your eyes on your business no matter where you are with a system installed by Premier Networx.
Office 365 & Hosted Email
Experience higher productivity and a more collaborative work environment as your team works more cohesively with Office 365.
Microsoft Office 365 is the powerful, web-based version of Office Suite that’s designed to provide higher productivity and collaboration within your company.
What can you do with Office 365?
- Use your cloud-powered email to stay in touch while you’re on the go
- Save files with OneDrive, which allows access across all devices while you’re on the go
- Collaborate, chat, and share folders with your co-workers using Microsoft Teams
- It is compatible with PCs and Macs
Services include (different license options available):
- The latest Desktop versions of Office Applications including Outlook, Word, Excel, and PowerPoint, and Access (for PC users)
- Web versions of Word, Excel, and PowerPoint
- One user’s license covers fully-installed Office apps on 5 devices
- File storage and sharing with 1 TB of OneDrive storage
- 99% uptime guarantee – it’s incredibly reliable and stable
- Access to new features and security updates as they become available on a monthly basis at no additional charge
Office 365 is a powerful tool for your business.